Shipping and handling costs are not refundable for any order. There is a 15% restocking fee on all Hidez items as these are imported and oftentimes, specially ordered for your specific color or size (we typically only stock black in standard sizing). The product, provided it is in NEW condition, unworn and in it’s original packaging need to be returned, transportation prepaid, within two weeks of the shipping date to original customer. If the item is over $250, it will process and ship via International Express (TNT) from Australia (if it is Hidez) and should also arrive in this time. In most cases, your order will arrive within 5-7 working days. It’s difficult to predict what each customer will need. We strive to keep large variety of inventory however, this product comes in many sizes and all items are available in 7 standard colors and prints. Hidez is THE ORIGINAL, Patented Compression wear for horses. We are one of the only long-standing dealer of Hidez compression. Refer to our returns policy for full details.We are proud to say that we have been an authorized agent of the products we offer for over 6 years now. We endeavour to process your return within 24 to 48 hours of receipt, returned goods are your responsibility until they are received by us, we strongly recommend you obtain proof of postage and use a trackable service, please ensure the goods are packaged sufficiently and that they cannot be damaged during transit to us. If you are not completely satisfied with a product you may return it to us within 14 days of receiving your order for either an exchange and/or a refund Republic of Ireland £6.95 - 3-5 working days.Īll our products can be purchased online for collection, select pick up at checkout and see shipping policy for instructions. UK Next Day Delivery £9.95 - next working day on orders placed before 3.30pm. UK Express Delivery £6.95 - 1-3 working days. UK Standard Delivery £4.95 - (FREE on orders over £100) - 3-5 working days. You will receive an email with tracking information once your order is shipped. Deliveryĭelivery is either by Royal Mail, DHL, DPD or another courier depending on your area. It is important to keep the boot saturated during use. High humidity (90%) will diminish the fabrics ability for the product to provide cooling.īoots must be soaked in cold water for 5-8 minutes (maximum 30 minutes*), before use ensuring thorough saturation. Ensure dry spots are checked for at regular intervals – particularly on hot days. The boot can be in use during re-activation (left on the leg). If the boots go to body temperature, simply add cold water to reactivate. Store in an airtight box or bag once dry for optimum wear. *Do not leave to soak excessively – maximum 30 minutes. Water of an ambient temperature may also be used as the fabric technology will lower the temperature. Under no circumstances should the boot be applied in its dry state. We recommend soaking in cold water for 5-8 minutes before applying to the leg. Legs should be clean before applying the boots. Boots can be worn in the stable or during turnout. We recommend using the boots for no longer than 2-4 hours per use. Our Air Tech specialist fabrics have been developed for all equine disciplines to ensure key properties facilitate the technical performance and protection required of our products. The adjustable Velcro straps create compression to further aid recovery. Once saturated the cold water fabric is activated and provides a cold cushioned layer anatomically shaped to your horse’s leg. The 3D sports mesh outer allows a constant flow of air to reach the cold water material which prolongs the cooling effect of the boots. The air is the element that keeps the fabric cool once it has been activated by water. The boot has been engineered to provide uniform cooling without restricting movement. The advanced formulation releases energy over time to provide temperatures that are 6-12° cooler than ambient temperature. The material uses a unique chemistry to achieve rapid water absorption. The advanced cold water fabric has been developed as part of our Air Tech range, the lining is of medical-grade providing hypo-allergenic and antibacterial properties. Simply soak in water for 5-8 minutes (maximum 30 minutes*), no need for ice or refrigeration.Ī revolution in cooling technology aided recovery activated by moisture absorption and maintained by exposure to airflow delivered via the 3D ducted mesh. These COLD WATER COMPRESSION HORSE BOOTS are a practical solution for leg cooling after strenuous exercise. PREMIER EQUINE COLD WATER COMPRESSION BOOTS
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